This NDIS support item facilitates short-term accommodation and assistance, including respite care, on weekdays.
Service Details:
Designed for a 1:4 staff to participant ratio, this service includes personal care, skill development, and community participation activities during weekdays. It offers a structured environment where participants engage in social interactions and receive care designed to support their disability-related needs. Short-term accommodation provides a temporary stay in a comfortable, shared setting, ensuring ongoing tailored support and a continuity of routines.
Participant Outcomes:
Participants benefit from a respite that encourages independence, enhances social skills, and provides opportunities for new experiences. The support also affords primary carers a necessary break, fostering sustainability in care arrangements. Moreover, it promotes personal growth and community engagement in a safe, supportive setting.
Impact Statement:
The support enhances quality of life, providing significant respite and personal development opportunities within the disability community.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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