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STA And Assistance (Inc. Respite) - 1:4 - Sunday | 01_052_0115_1_1

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Accessible short-term accommodation and respite services for NDIS participants, offering a 1:4 staff to participant ratio on Sundays.

Service Details:

This NDIS support item provides participants with temporary housing and support on Sundays, ensuring a 1:4 staff member to participant engagement. Tailored to promote independence, it includes personal care, skill development activities, and social engagement in a safe, comfortable environment. The service is designed to give carers a break while providing opportunities for participants to experience a change of scenery and routine.

Participant Outcomes:

Participants benefit from increased social interaction, enhanced life skills, and greater autonomy. Carers receive respite, knowing their loved ones are in a supportive, professional setting. This service encourages community participation, fosters new relationships, and sustains existing skills, bolstering overall quality of life for both participants and carers.

Impact Statement:

Enhances participant well-being with structured support, while providing essential respite for carers, strengthening the sustainability of care arrangements.

Expand Below for More Information

Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:

  • The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
  • The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
  • The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
    claimed); and
  • The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.

Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.

There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.

The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.

STA And Assistance (Inc. Respite) - 1:4 - Sunday | 01_052_0115_1_1