Skilled 1:4 respite care during public holidays, enhancing participants' independence and giving carers a short-term break.
Service Details:
This NDIS support item facilitates short-term accommodation and respite care services at a 1:4 staff-to-participant ratio specifically on public holidays. It includes personal care, skill development, and community participation activities. Professionally trained staff ensure safety, support, and engagement, tailoring activities to individual preferences and requirements, fostering a shared, enjoyable experience.
Participant Outcomes:
Participants benefit from varied, stimulating environments, affording new social interactions and learning opportunities. Respite provides personal growth through structured activities designed to promote autonomy and life skills. It additionally offers participants a change of scenery, contributing to their psychological well-being, while family members and caregivers receive valuable rest and recuperation time.
Impact Statement:
This NDIS item significantly elevates participants' quality of life, ensuring continuity of care during times when routine support may otherwise be unavailable, and strengthening community bonds.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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