Short-term respite care for NDIS participants with a 1:3 support ratio on Sundays.
Service Details:
The NDIS support item 'STA and Assistance (Inc. Respite) - 1:3 - Sunday' provides short-term accommodation and care with a support worker assisting up to three participants. Available specifically on Sundays, this service allows for flexibility and scheduled breaks for carers. It includes personal care, skill development, and community activities tailored to individual needs, promoting independence and social interaction.
Participant Outcomes:
Participants benefit from a supportive environment fostering personal growth and respite. They engage in social and recreational activities contributing to improved mental health and well-being. The service encourages building relationships with peers and support staff, enhancing participants' social networks and life skills.
Impact Statement:
This unique NDIS support item significantly enriches participant life quality by offering essential respite and skill-building opportunities in a shared setting.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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