This NDIS support item facilitates short-term accommodation and respite care, with a 1:3 staff to participant ratio, on Saturdays.
Service Details:
Designed for NDIS participants requiring temporary care, 'STA and Assistance' offers a shared support environment every Saturday. The support includes a variety of activities and assistance with daily routines, fostering independence and social interaction in a safe, supportive setting. The 1:3 staff to participant ratio ensures personalised attention while promoting peer engagement and collective experiences.
Participant Outcomes:
Participants benefit from new social connections, a change of scenery, and the development of life skills. The scheduled respite also provides families and carers with a vital break. This service empowers participants to enjoy their weekend in a structured yet relaxed environment, enhancing their ability to form lasting friendships and community ties.
Impact Statement:
This essential NDIS service bolsters participant autonomy and respite sustainability, contributing significantly to the maintenance of family and informal care relationships.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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