This NDIS support item facilitates respite care during public holidays, maintaining a ratio of 1:3.
Service Details:
The support item 'STA and Assistance (Inc. Respite) - 1:3 - Public Holiday' offers temporary care for NDIS participants with disabilities on public holidays. Specifically designed to maintain a 1:3 staff-to-participant ratio, this service provides individual attention and support, while also ensuring a community feel among recipients. This programmed activity encourages participant engagement and social interaction in a safe environment.
Participant Outcomes:
Participants enjoy meaningful holiday experiences, fostering social connections and community participation. It provides primary carers with a vital break, ensuring sustainability of caregiving in the long term. Enhanced life choices for participants are supported through structured, engaging activities aligned with their personal goals.
Impact Statement:
This 1:3 respite model promotes balance in caregiving and supports individual participant well-being during public holidays.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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