Short-Term Accommodation and Assistance, including Respite on Sundays, is a crucial NDIS support item.
Service Details:
This support element provides participants with individualised care during short stays away from home, typically for the purpose of respite. It encompasses personal assistance, community access, and skill development, tailored to the individual's needs on a Sunday. The service is designed to provide family and carers a break while ensuring continuity of care and support for the participant in a safe and comfortable environment that enriches the participant’s experience.
Participant Outcomes:
Key benefits include enhanced social interaction, exposure to new activities, reinforcement of daily living skills, and an overall boost in independence. It serves to prevent carer burnout by allowing a day of rest, thereby supporting the sustainability of family care arrangements. The participant enjoys a change of scenery and routine, promoting psychological well-being and resilience.
Impact Statement:
Enhances participant life quality and sustains family caregiving through essential weekly respite.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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