Short-Term Accommodation and Assistance caters to individual needs for weekend respite care.
Service Details:
This NDIS support item provides personalised support during Saturdays, including Short-Term Accommodation (STA) for participants. It encompasses respite for caregivers, enabling rest and recuperation. Participants receive one-on-one support tailored to their unique needs, focusing on skill development, social activities, and promoting independence within a safe and supportive environment.
Participant Outcomes:
Participants benefit from enhanced social engagement and continuity of care. Families and carers gain peace of mind knowing their loved ones are in a nurturing setting. The provision of this service is pivotal for maintaining family and personal relationships, reinforcing social networks, and fostering a sense of community involvement for the participant.
Impact Statement:
Saturday STA and Assistance ensures vital respite for carers while empowering NDIS participants to thrive in their social and personal development.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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