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Medium Term Accommodation | 01_082_0115_1_1

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Medium Term Accommodation (MTA) provides transitional housing solutions for NDIS participants.

Service Details:

The NDIS's MTA service assists participants in accessing transitional housing as they wait for permanent, tailored living solutions. This support item aids individuals following hospital discharge or in times when a permanent home is being modified for accessibility. MTA offerings include rental costs for up to 90 days, ensuring housing is suitable and promotes participant independence.

Participant Outcomes:

Participants benefit from a stable and secure housing environment during significant transitional periods. MTA supports the continuity of care post-hospitalisation and bridges the gap to long-term housing solutions. This ensures uninterrupted access to necessary supports, fostering skill development and community participation, while reducing stress related to housing uncertainty.

Impact Statement:

MTA significantly enhances participant quality of life by offering a secure interim housing solution, enabling a smooth transition to permanent living setups.

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Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:

  • The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
  • The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
  • The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
    claimed); and
  • The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.

Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.

There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.

The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.

Medium Term Accommodation | 01_082_0115_1_1