Essential short-term accommodation assistance aligns with participant-focused self-care during nighttime on weekdays.
Service Details:
This NDIS support item covers personal aid enabling individuals to undertake daily activities with a focus on nighttime routines. Support includes, but is not limited to, toilet assistance, bathing, dressing, and mobility aid within a Short-Term Accommodation (STA) environment, ensuring safety and comfort for participants during weekday nights.
Participant Outcomes:
Participants gain independence through quality support, promoting self-sufficiency in their evening routines. The enhanced nighttime care fosters personal dignity, establishes consistent bedtime rituals, and contributes to overall well-being. Additionally, it offers respite for primary carers, thereby ensuring participants receive undisturbed, restful sleep.
Impact Statement:
Critical to participant well-being, this NDIS aid ensures peaceful nights, fostering a sense of security and empowerment at crucial hours.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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