This NDIS support item assists participants during weekday evenings in short-term accommodation.
Service Details:
Provided from 6 pm to midnight, this service focuses on helping NDIS participants with their personal activities. These self-care activities can range from bathing and dressing to meal preparation and medication management. Skilled support workers ensure safety and encourage independence within a comfortable STA (Short-Term Accommodation) setting. This assistance aligns with the participant's NDIS plan goals.
Participant Outcomes:
Through this service, participants gain improved skills in self-care, which helps boost their confidence and autonomy. The support also enhances social participation by providing opportunities to engage in evening community activities. It ensures that participants receive the necessary care and attention during their STA stay, particularly in the transition times post-day activities and pre-night routines.
Impact Statement:
The availability of this support specifically on weekday evenings significantly enriches the participant's daily routine, fostering a harmonious balance between care and independent living.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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