This NDIS support item covers aid with personal daily tasks during weekdays in short-term accommodation.
Service Details:
The service encompasses support with essential self-care activities, encapsulating hygiene, dressing, feeding, and mobility assistance. Provided in a short-term accommodation (STA) setting, this support item is tailored to individuals requiring temporary care solutions. During weekdays, trained personnel deliver requisite aid, ensuring safety and fostering independence among participants. Assistance is flexible, adapting to varying needs throughout the day.
Participant Outcomes:
Participants gain enhanced autonomy, dignity, and comfort through expert weekday support. This item aims to facilitate community participation by stabilising routine functions, promoting skill retention, and enabling social engagement in a supportive STA environment. Additionally, carers receive temporary respite, ensuring the sustainability of long-term caregiving arrangements.
Impact Statement:
This NDIS service significantly uplifts participant well-being, fostering confidence and independence within a communal living situation by offering consistent, reliable support during daytime hours.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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