This NDIS support item facilitates Saturday self-care assistance within Short-Term Accommodation (STA).
Service Details:
Participants receive support with daily personal activities to foster independence while staying in STA. The service includes help with dressing, hygiene, and mobility, tailored to individual needs, with staff trained in disability support available on Saturdays. This specialised assistance can range from partial to full aid, depending on the participant's personal support plan.
Participant Outcomes:
Enhanced ability in managing personal care tasks, increased confidence, and improved quality of life are key outcomes. The service aims to support participants in sustaining self-care routines during short-term stays, ensuring consistency and continuity of care. This structure ultimately contributes to their overall health, well-being, and participation in a range of activities during the STA period.
Impact Statement:
Efficient self-care support on Saturdays promotes participant autonomy within STA environments, fostering well-being and community engagement.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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