Essential support facilitating self-care activities for NDIS participants during public holidays in short-term accommodation settings.
Service Details:
This NDIS support item is tailored to enable participants staying in short-term accommodation (STA) to access personal care assistance on public holidays. Services include assistance with daily routines such as showering, dressing, personal hygiene, and mobility needs. These supports are designed to be responsive to the unique requirements of individuals, ensuring dignity and respect for participants.
Participant Outcomes:
By utilising this service, participants achieve improved capacity to manage self-care tasks, fostering independence and self-reliance. Furthermore, it enhances participants' ability to engage in community and social activities during public holiday periods, supporting overall wellbeing and quality of life.
Impact Statement:
This support item significantly contributes to participants’ sustained autonomy and participation in communal festivities, elevating their holiday experiences.
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Cancellation
Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:
The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
claimed); and
The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.
Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.
There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.
The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.
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