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Assistance in Supported Independent Living - Weekly | 01_821_0115_1_1

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Unit: Week

Overview:

This support item facilitates weekly independent living for NDIS participants through personalised assistance.

Service Details:

Assistance with Supported Independent Living (SIL) is a core NDIS support that helps participants manage daily tasks within a shared living environment. The service is tailored to individual needs, with support ranging from personal care, skill development, to domestic assistance. It is typically delivered weekly, fostering routines that encourage independence.

Participant Outcomes:

Participants benefit from a supportive network that aids in developing life skills such as cooking, cleaning, and budgeting. This continuous support structure aims to strengthen participants' abilities, culminating in increased confidence and self-sufficiency. The enduring presence of skilled workers plays a pivotal role in achieving these personal milestones.

Impact Statement:

This NDIS support item significantly enhances autonomous living capabilities, fostering long-term resilience and community participation among participants.

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Cancellation

Providers can only claim from a participant’s plan for a Short Notice Cancellation of the delivery of a support item to the participant if all of the following conditions are met:

  • The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Short Notice Cancellations in respect of that support item; and
  • The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits; and
  • The provider has the agreement of the participant in advance (that is, the service agreement between the participant and provider should specify that Short Notice Cancellations can be
    claimed); and
  • The provider was not able to find alternative billable work for the relevant worker and are required to pay the worker for the time that would have been spent providing the support.

Claims for a short notice cancellation should be made using the same support item as would have been used if the support had been delivered, using the “Cancellation” option in the myplace portal.

There is no hard limit on the number of short notice cancellations (or no shows) for which a provider can claim in respect of a participant. However, providers have a duty of care to their participants and if a participant has an unusual number of cancellations, then the provider should seek to understand why they are occurring.

The NDIA will monitor claims for cancellations and may contact providers who have a participant with an unusual number of cancellations.

Irregular SIL Support

SIL Providers are only permitted to claim from a participant’s plan for Irregular SIL Supports if all of the following conditions are met:

  • The NDIS Pricing Arrangements and Price Limits indicates that providers can claim for Irregular SIL Supports in respect of that support item;
  • The proposed charges for the activities comply with the NDIS Pricing Arrangements and Price Limits;
  • Where the SIL activity does not sit within the definition of a Regular SIL Supports;
  • The provider works with the participant and/or their nominee to explain why Irregular SIL Supports are required, and the other options available; and
  • The provider has agreement from the participant and/or their nominee to claim for the support before a payment request is made (i.e., the service agreement between the participant and the provider should specify that Irregular SIL Supports can be claimed when required).
Assistance in Supported Independent Living - Weekly | 01_821_0115_1_1